Overview
searchfreightbroker.com provides carrier-driven broker search, review, reputation, and discussion tools. This Privacy Policy explains what information we collect, how we use it, and the choices available to users of the website and related services.
Information We Collect
We may collect the following categories of information when you use the service:
- Account information: phone number, display name, username, profile photo, short bio, and company connection details you choose to provide.
- Carrier and company information: USDOT number, company name, membership or profile details, and information used to connect a user to a carrier company.
- Community content: reviews, ratings, comments, votes, payment timing details, and other information you submit about broker experiences.
- Technical information: device, browser, IP address, approximate location derived from network information, log data, security events, and cookie or local storage values needed to operate the service.
- Public data: FMCSA, transportation, insurance, authority, and other public or third-party business records used to enrich broker and carrier profiles.
How We Use Information
We use information to operate, secure, and improve the service, including to:
- Authenticate carriers and administrators.
- Display reviews, comments, ratings, and reputation signals to the community.
- Prevent fraud, spam, abuse, duplicate accounts, and unauthorized access.
- Connect carrier users to company profiles when they choose to do so.
- Moderate content, investigate reports, enforce our terms, and protect the integrity of the platform.
- Analyze site performance and improve search, ranking, and review features.
Public Content
Reviews, comments, ratings, usernames, company names, profile photos, and related review details may be visible to other users and visitors. Do not submit private, confidential, personal, payment-card, medical, or legally privileged information in public reviews or comments.
How We Share Information
We do not sell personal information. We may share information with:
- Service providers that host, secure, authenticate, analyze, or support the platform.
- Other users and visitors when information is part of public community content or public broker profile data.
- Government authorities, courts, or parties to a legal process when required by law or necessary to protect rights, safety, and security.
- Successors in connection with a merger, acquisition, financing, restructuring, or sale of assets.
Cookies And Local Storage
We use cookies and local storage for sign-in sessions, CSRF protection, theme preferences, saved broker lists, recently viewed brokers, and similar product functionality. Blocking cookies may prevent portions of the service from working correctly.
Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and preserve the integrity of public review records. Public reviews and comments may remain available after an account is changed or closed unless removal is required by law or approved through moderation.
Security
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, and users are responsible for keeping account access secure.
Your Choices
You may update profile information through your account tools where available. You may request correction, deletion, or review of certain information by contacting the site operator. We may need to retain information when required for security, legal compliance, dispute resolution, or protection of the review platform.
Children
The service is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the service after an update means the updated policy applies.
Contact
Questions about privacy or data requests may be sent to the site operator through the contact method provided by searchfreightbroker.com.